1. Introduction

Welcome to the Dream Dale School website (https://dreamdaleschool.in/). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website. By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the website.

This policy complies with Indian laws, including the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, ensuring your data is handled responsibly.

2. Information We Collect

We may collect the following types of personal information:

• Personal Details: Names, email addresses, phone numbers, and residential addresses of students, parents, or guardians.
• Student Information: Dates of birth, student IDs, academic records (e.g., grades, attendance), and, if necessary, health information (e.g., for medical emergencies, with explicit consent).
• Usage Data: IP addresses, browser types, device information, and website interaction data (e.g., pages visited) to enhance user experience.
• Form Submissions: Information provided through online forms, such as admission inquiries, event registrations, or feedback.

We collect this information when you:

• Fill out forms on our website.
• Contact us via email, phone, or other communication channels.
• Interact with our website (e.g., browsing, submitting queries).

3. How We Use Your Information

We use your personal information to:

• Provide educational services, such as processing admissions, managing academic records, and communicating with parents/students.
• Share updates about school events, activities, or announcements.
• Maintain administrative and legal records as required by educational authorities (e.g., CBSE).
• Improve our website’s functionality and user experience.
• Address health or safety needs (e.g., medical emergencies), only with explicit consent.
• Comply with applicable Indian laws and regulations.

We will not use your information for purposes beyond those listed unless we obtain your consent or are required by law.

4. Sharing Your Information

We may share your personal information with:

• Educational Bodies: CBSE or state education boards for compliance and academic purposes.
• Service Providers: Trusted third parties (e.g., website hosting, payment processors) who assist in operating our website, bound by contracts to protect your data.
• Legal Authorities: As required by law, such as in response to court orders or government requests.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure servers and encryption for data transmission.
• Restricted access to personal data, limited to authorized staff.
• Regular updates to our security protocols.

While we strive to ensure data security, no online system is completely immune to risks. We cannot guarantee absolute security but are committed to minimizing threats.

6. Your Data Rights

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Access: Request details about the personal information we hold about you.
• Correction: Update or correct inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention requirements (e.g., academic records).
• Withdraw Consent: Stop the processing of your data, though this may limit access to certain services.

To exercise these rights, contact our Grievance Officer (see Section 10). We will respond within the timelines prescribed by law.

7. Consent and Minors

By providing personal information, you consent to its collection, use, and sharing as outlined in this policy. You may withdraw consent at any time by contacting us, but this may affect your ability to use certain website features or school services.

For students under 18 (minors), we require parental or guardian consent to collect and process personal information. Parents are encouraged to supervise their children’s use of the website and contact us if they have concerns.

8. Children’s Privacy

As an educational institution, we recognize that many of our website users are students, including minors. We do not knowingly collect personal information from children without parental consent. If we discover that a minor’s data was collected without consent, we will promptly delete it. Parents or guardians can contact our Grievance Officer to address any concerns about their child’s data.

9. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example:

• Academic records may be kept as per CBSE or state education regulations.
• Contact information may be retained for ongoing communication unless you request deletion.

Once data is no longer needed, we securely delete or anonymize it.

10. Contact Us

For questions, concerns, or to exercise your data rights, please contact our Grievance Officer:

• Name: GITA SARKAR
• Email: dreamdaleschool4@gmail.com
• Phone: +91 6289036253
• Address: Dream Dale School, Kalyani, West Bengal, India

We aim to address your queries or complaints within 30 days, as required by Indian law.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically. Your continued use of the website after changes indicates acceptance of the updated policy.

12. Compliance with Indian Laws

This Privacy Policy adheres to the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other relevant Indian regulations. We are dedicated to protecting your personal information in line with these laws.